1） Warranty Period and Responsibilities

The warranty period is 18 months after delivery or 12 months after putting the control valve into operation (whichever comes first). The supplier implements three guarantees for the supplied control valve during the warranty period, and promises that if any quality problems occur during this period, we will be responsible for promptly repairing or replacing damaged parts or complete machines for the customer free of charge.

2） Service commitment

We solemnly promise:

1. Technical confirmation and selection guidance before and after sales;

2. The sales price shall follow the market rules, follow the principles of fairness, impartiality, and rationality, and be 100% executed in accordance with the contract after mutual agreement.

3. Free installation guidance after sales;

4. Free after-sales debugging;

Supply of imported spare parts for which only cost is charged; On-site maintenance services, etc.

3） Contact person related to after-sales service

The following phone numbers are available for complete technical support and service responses at any time：

After-sales service hotline: 0510-83078931/83078932

After Sales Service Fax: 0510-83078933

"Carefulness, timeliness, and efficiency" are the basic principles of excellent service

The Company warrants that:

Provide a complete response to the service plan within 24 hours after receiving the user service information, including handling suggestions, whether to send personnel, spare parts supply, etc., and implement the service before the agreed time.